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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of LaWanda Williams

LaWanda Williams

October 29, 2024

5  out of  5
rating by LaWanda Williams
"It was a great working with Selena today. She made the transition of switching home owners and car insurance to State Farm so easy. I really appreciated her knowledge and patience in explaining everything . She is a great example of what professionalism and kindness is. Thanks State Farm for having such great employees. That is the reason for our returning to State Farm. Thanks so much! LaWanda Williams"
We responded:
"Thank you so much for your kind words, LaWanda! We’re thrilled to hear that Selena made your transition to State Farm so easy and that her knowledge and professionalism stood out; we’re lucky to have her on our team! Your trust means the world to us. -Mark Le Clair - State Farm Insurance Agent, Nashville, TN"
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Jim Fox

October 29, 2024

5  out of  5
rating by Jim Fox
"Mark Le Clare State Farm have insured my business, home and car for several years now. They have done an excellent job and I would recommend them for your insurance needs."
We responded:
"Thank you, Jim! We're so glad to hear that you've had such a great experience with our office over the years. It means a lot that you trust us with your insurance; we look forward to serving you for many years to come! -Mark Le Clair - State Farm Insurance Agent, Nashville, TN"
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Jerry Dunn

October 26, 2024

5  out of  5
rating by Jerry Dunn
"I made a call to State Farm today and Travis was the agent that helped me. He was very knowledgeable and helpful with my insurance questions."
We responded:
"Thank you for taking the time to leave us a five star review, Jerry. I'm glad to hear that Travis was able to assist you with your insurance questions; I'll be sure to pass along your compliments. We are grateful for your business! -Mark Le Clair - State Farm Insurance Agent, Nashville, TN"
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Joe Gooch

October 8, 2024

5  out of  5
rating by Joe Gooch
"I dealt with Travis Sutphin at Mark Leclair State Farm. He was wonderful to deal with in helping me with my insurance. He is very knowledgeable."
We responded:
"Thank you for the glowing review, Joe. I'm thrilled to hear that you had such a positive experience with Travis; I'll be sure to pass along your compliment. We appreciate your business. -Mark Le Clair - State Farm Insurance Agent, Nashville, TN"
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ashley lively

October 7, 2024

5  out of  5
rating by ashley lively
"So far so good ! Now I will update guys if things go south and let u know my total experience! But this call came in at perfect timing as we were looking for home owners insurance. the first quote he gave me was great . So we r in the process of getting things how we want them and coming up with a final monthly cost . But I did take out a policy on personal property today . I'm also going to look into pet insurance maybe they can give me a good rate to lump together everything pet, personal property, home owners and vehicle . I'll let u know how it goes . To my FB friends I'll keep u updated !"
We responded:
"Thank you so much for the 5-star review, Ashley! I'm thrilled to hear that the timing worked out perfectly and that you're happy with the initial quote. Thank you for the opportunity to help with your insurance needs! - Mark Le Clair - State Farm Agent, Nashville, TN"
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CAREY Hayes

October 2, 2024

5  out of  5
rating by CAREY Hayes
"Travis was very knowledgeable, helpful and professional"
We responded:
"Thank you for taking the time to share you experience, Carey. We'll make sure to pass along your compliments to Travis. We truly appreciate your business and your trust in us for your insurance needs. - Mark Le Clair- State Farm Insurance Agent, Nashville, TN"
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Harriet R Stone

October 1, 2024

5  out of  5
rating by Harriet R Stone
"I called to today and spoke with Travis. He answered all my questions to my satisfaction. I was pleased to hear that the difference in my amt for insurance was from forgetting I added renters insurance. I guess we have all had a brain freeze at one time or another.. Travis was so kind and was very patient with me. I love St. Farm insurance because they have wonderful people working with them."
We responded:
"Thank you for taking the time to leave us a five star review, Harriet. I'm thrilled to hear that Travis was able to assist you so effectively today; we'll make sure he knows how much you appreciated his help. We'll continue to be here whenever you need us! - Mark Le Clair- State Farm Insurance Agent, Nashville, TN"
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John D

September 27, 2024

5  out of  5
rating by John D
"Recently became a customer and was very pleased with the onboarding experience. Sue Helen really helped me tremendously, and has saved our family thousands in insurance costs. She is a star!"
We responded:
"So glad to hear you're happy with the onboarding process, John! Sue is indeed a rockstar, and it's awesome to know she made such a positive impact for your family. We're here to keep delivering that kind of service. Thanks for sharing your experience! - Mark Le Clair- State Farm Insurance Agent, Nashville, TN"
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Vickie Murphy

September 26, 2024

5  out of  5
rating by Vickie Murphy
"Change back to state farm from Progressive when I started looking for a new car. My agent when coming back was not local to Old Hickory but in Knoxville, Phil Nichols, his staff added each car I had a quote to my policy as a new vehicle on my plan. Yet I did not buy the Kia only the Rouge. My bill went from 155.05 to 362.00. A couple of days ago I got a call from a local agent, Travis Sutphin, I explained to him the problems I had been having, He asked if I wanted to change agents to local and he would help fix all the problems. SInce then, I have changed agents to him and he has corrected everything. I recommend Travis as an agent. He listens and gives you the plan that is correct for you and your family. Thank you, Travis, for all you have done. I appreciate you."
We responded:
"Thank you for sharing your experience, Vickie! I'm glad to hear that Travis was able to resolve the issues and provide you with the right plan for your needs. We value your feedback and are happy to have you back with State Farm. If you need any further assistance, don’t hesitate to reach out! - Mark Le Clair - State Farm Insurance Agent, Nashville, TN"
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Jgary Smith

September 19, 2024

5  out of  5
rating by Jgary Smith
"I want to give special thanks to agent Travis Sutphin at Mark LeClair State Farm agency. He went out of his way to help me fix my problem at the company. Thanks Travis. J Gary Smith."
We responded:
"Thank you for your wonderful review, Jgary! I'll be sure to pass along your compliments to Travis; we are lucky to have him on our team. We appreciate your feedback and look forward to assisting you with any future needs. - Mark Le Clair - State Farm Insurance Agent, Nashville, TN "
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Gendy harry

September 3, 2024

5  out of  5
rating by Gendy harry
"Selena Halstead The best professional one you can work with …. The best"
We responded:
"Thank you, Gendy, for your wonderful review! I'm happy to hear that Selena provided you with such professional service. We appreciate your feedback and look forward to assisting you with any future needs. - Mark Le Clair - State Farm Insurance Agent, Nashville, TN"
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Nikka “Bunbun” Vaul

June 6, 2024

5  out of  5
rating by Nikka “Bunbun” Vaul
"I have had nothing but a great experience with Mark Le Clair and Sienna! They have helped me to not only understand what it is that I am paying for but to also know how to save more money and how to properly insure the things that mean the most to me. Mark is incredibly kind and very personable, and Sienna was very knowledgeable and made me feel a lot more comfortable about a topic that I am wary of due to my own lack of knowledge. I highly recommend insuring through here!"
We responded:
"Thank you, Nikka, for your glowing review! I'm pleased to hear that Sienna and I could provide you with knowledgeable and comfortable insurance assistance. We're grateful for your recommendation and look forward to assisting you for years to come! If you ever need anything, we're here for you! - Mark Le Clair - State Farm Insurance Agent, Nashville, TN"
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Nick B

May 23, 2024

1  out of  5
rating by Nick B
"Horrendous insurance experience here. Multiple policies bound (allegedly) in January. Premiums being paid every month and still no policies. Agent says certificates are legal documents and are sufficient in lieu of policies. Absolutely false. Unfortunately the insurance department is the only option at this point."
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Angela Timmons

May 5, 2024

5  out of  5
rating by Angela Timmons
"I really do appreciate the honesty and the facts that State Farm has been providing for me and my family. I won’t change insurance company for nothing. Thanks State Farm !"
We responded:
"We love seeing reviews like this, Angela! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
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VICKI MARSHALL

April 26, 2024

5  out of  5
rating by VICKI MARSHALL
"My experience was awesome. Very helpful and informative. Very positive attitude. ☺️"
We responded:
"Vicki, thank you for sharing your awesome experience with us! We're delighted to hear that you found our service helpful, informative, and positive. - Mark Le Clair - State Farm Insurance Agent"
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Joyce Thomas

March 18, 2024

5  out of  5
rating by Joyce Thomas
"We appreciate the quick help and information provided by this State Farm Agency. Information was given immediately. Treated with respect and courtesy. Thank you for all that you provided."
We responded:
"Joyce, we are thrilled to hear that you appreciated the quick help and information provided by our State Farm Agency. We strive to treat all our customers with respect and courtesy, and we are grateful for your kind words. Thank you for choosing us to assist you with your insurance needs. - Mark Le Clair - State Farm Insurance Agent, Nashville, TN"
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Dorothy Walker

March 15, 2024

5  out of  5
rating by Dorothy Walker
"Thank you so much Sienna for your patience, the helpful information and valuable assistance in regards to my auto insurance."
We responded:
"Dorothy, thank you for your kind words! I'm thrilled to hear that Cianna provided you with patient, helpful, and valuable assistance for your auto insurance needs. If you ever have any more questions or require further assistance, please don't hesitate to reach out. We're here to help! - Mark Le Clair - State Farm Insurance Agent, Nashville, TN"
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jake melendez

March 4, 2024

5  out of  5
rating by jake melendez
"My name is Alma M and have been insured with State Farm with this agent for two years. I have had a great customer experience with their amazing service ! I appreciate their patience and support they provide me every time when I call. Today, Sienna was able to help me with all my inquiries in just one call and in short time. Thank you for providing us with an outstanding customer service!!"
We responded:
"Hi Alma! Thank you so much for sharing your positive experience with our team! It's wonderful to hear that you've had a great customer experience, and Siena was able to help you efficiently with all your inquiries. If you ever have more questions or need further assistance, Siena and the team are here for you. Your appreciation for our customer service means a lot!"
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L Broner McCoy

February 28, 2024

5  out of  5
rating by L Broner McCoy
"Mark and his staff have been assisting my family for over 15 years and was right with us when we had an extensive loss. Much more than just a “Good Neighbor”, Mark is a good friend. Give him a call for all your insurance needs."
We responded:
"Thank you! It's wonderful to hear that our team have been by your side for over 15 years, offering support and assistance during both regular times and difficult moments. Thank you for your loyalty, and we appreciate the recommendation. If there's anything more we can do for you, just let us know. Cheers to many more years of being your trusted insurance partner and friends!"
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TayTay229

February 21, 2024

5  out of  5
rating by TayTay229
"Thank you Chelsea for ALL your help!!! I truly appreciate you!"
We responded:
"Thank you so much for the five-stars & shout out for Chelsea. We appreciate you!"
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Kai Liu

February 14, 2024

5  out of  5
rating by Kai Liu
"Jackson very helpful and fast service."
We responded:
"Kai, thank you! We appreciate you taking the time to leave a shout out for Jackson. Please don't hesitate to reach out if you need anything."
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Danyelle Rucker

February 7, 2024

5  out of  5
rating by Danyelle Rucker
"Great service, never disappointed."
We responded:
"Thank you! We appreciate your trust in us to take care of your insurance policies."
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Boney George

January 11, 2024

5  out of  5
rating by Boney George
"I've had a long standing relationship with the Mark Le Clair Agency and they are very professional. Ask for Jackson DuBois if you need help with a quote. He will patiently answer all your questions and give you the best possible quote with State Farm."
We responded:
"Boney, thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Jackson cares a lot about our customers."
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Karen Oneal

January 10, 2024

5  out of  5
rating by Karen Oneal
"State farm employees are nice and courteous"
We responded:
"Thank you for the positive review, Karen. We appreciate you! "
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Bertha Simmons

January 10, 2024

5  out of  5
rating by Bertha Simmons
"I’ve always had great service, been with State Farm for many years and I always get the answers I need."
We responded:
"Thank you, Bertha! We appreciate the kind review. We're so glad to be your good neighbor! "