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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Laura Bentley

Laura Bentley

September 4, 2025

5  out of  5
rating by Laura Bentley
"BEST NASHVILLE AGENT! Every time I call in they are always quick and super friendly. Never had a single problem in over 10+ years now. Kirsten and Lilly are the kindest"
We responded:
"Thank you for the fantastic review, Laura. I'm thrilled to know that you've had such a positive experience with us over the past 10 years. Kirsten and Lilly will be delighted to hear your compliments; I'll make sure they know how much you appreciate their efforts. We are grateful for your trust in us for your insurance needs. -Mark Le Clair- State Farm Agent, Nashville, TN"
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Charles Lashlee

September 3, 2025

5  out of  5
rating by Charles Lashlee
"Just now changing my homeowners and auto insurance to State Farm. Suehelen has been amazing to work with. Very professional and informative. She has made this transition easy."
We responded:
"Thank you for taking the time to share your experience, Charles. I'm thrilled to hear that Suehelen has provided you with such a positive experience during your transition to State Farm. Welcome to the State Farm family! -Mark Le Clair- State Farm Agent, Nashville, TN"
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Brinley Bordeaux

August 29, 2025

5  out of  5
rating by Brinley Bordeaux
"I have given a five star rating before, due to exceptional customer service and the personalized experience I have had with Mark and his team. It has always been top-notch without being pushy whatsoever. Recently, I had a car accident and subsequently purchased a new vehicle. The claim process was extremely supportive and smooth, and today, Lily took great time and care to ensure that my new policy was exactly what was right for me. She spent over 30 minutes on the phone with me customizing my policy and helping me understand any questions. She made recommendations that helped me save unnecessary money, while staying properly covered, and made me remain a loyal customer. She was not afraid to reach out to her support team to ensure that she did what was best for me, and I appreciated how she handled everything."
We responded:
"Thank you, Brinley, for your five-star rating! We appreciate your support and are thrilled to know you’re happy with our office. If there’s anything we can assist you with, don’t hesitate to reach out! -Mark Le Clair- State Farm Agent, Nashville, TN"
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Phil Darby

August 29, 2025

5  out of  5
rating by Phil Darby
"Lilly was very pleasant and knowledgeable. She took care of my needs quickly and efficiently."
We responded:
"Thank you for your kind words Phil! I'm thrilled to hear that Lilly was able to assist you so effectively. Our team always strives to provide quick and efficient service, and it's great to know you had such a positive experience. -Mark Le Clair- State Farm Agent, Nashville, TN"
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Joe Brazil

August 25, 2025

5  out of  5
rating by Joe Brazil
"Very helpful office and people. Been a client for many many years."
We responded:
"Thank you, Joe! We truly appreciate your loyalty and the many years you’ve trusted our State Farm office. It’s always our goal to be as helpful as possible, and we look forward to continuing to serve you for many more years to come. -Mark Le Clair - State Farm Agent, Nashville, TN"
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Robert Murhead jr

August 22, 2025

5  out of  5
rating by Robert Murhead jr
"Lilly is the best. 5 ⭐ s."
We responded:
"Thank you, Robert! I agree — Lilly is the best! We’re lucky to have her on our team, and I’m glad she was able to take great care of you. Thanks for trusting us with your insurance. -Mark Le Clair - State Farm Agent, Nashville, TN"
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William Kazeleski

August 21, 2025

5  out of  5
rating by William Kazeleski
"This place is awesome,I talked with Lily and she over the top helpful. Thank yall for being so awesome 👌"
We responded:
"Thank you, William! We’re so glad to hear Lily was so helpful and made your experience a great one. We appreciate your kind words and trust in us for your insurance needs! -Mark Le Clair - State Farm Agent, Nashville, TN"
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Dave Theuerkauf

August 21, 2025

5  out of  5
rating by Dave Theuerkauf
"I could not be more satisfied in working with Suehelen. She was super nice, intelligent and through in deciding which policy options were best for us. I would definitely recommend her to my friends"
We responded:
"Thank you, Dave! We're thrilled to hear that Suehelen provided such thoughtful and thorough support in finding the right coverage for you. We appreciate your trust in us for your insurance needs! -Mark Le Clair - State Farm Agent, Nashville, TN"
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Anthony Doling

August 19, 2025

5  out of  5
rating by Anthony Doling
"I've been with Mark for almost 2 decades and have always been thrilled with the personalized service I get. Only had to filen1 small claim but I was given great guidance and great results. Today, Alex helped me to get a more appropriate coverage for my car given the increase in car valuations on the road. Thanks to Alex, Mark and everyone there."
We responded:
"I'm thrilled to know that you've been pleased with our service for nearly 20 years, Anthony! We're always here to help, and it's fantastic that Alex was able to assist in reviewing your car coverage to better fit the current market. Your trust means a lot to us, and we'll keep working hard to ensure you always receive the top-notch service you've come to expect. Thanks for being such a long-standing part of our State Farm family! -Mark Le Clair - State Farm Agent, Nashville, TN"
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Frances Wade

August 18, 2025

5  out of  5
rating by Frances Wade
"I spoke with one of their agents today on a visual phone conference, Kristen Carter, she was very professional, informative, she went over my policies, explained everything in detail, gave me a Opportunity to ask questions and she made sure that I understood everything that we had discussed."
We responded:
"Thank you for sharing your experience, Frances! We’re so glad Kristen was able to walk through your policies thoroughly and answer all your questions. Providing clear, helpful guidance is what we’re here for! -Mark Le Clair - State Farm Agent, Nashville, TN"
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Donna Sparkmand

August 18, 2025

5  out of  5
rating by Donna Sparkmand
"Alex helped me so much. Will highly recommed."
We responded:
"Thank you, Donna! We’re so glad Alex was able to help you. We appreciate your recommendation and your trust in our team. -Mark Le Clair - State Farm Agent, Nashville, TN"
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Kali Edwards

August 15, 2025

5  out of  5
rating by Kali Edwards
"I’ve been with State Farm for a little while now and they’ve been great! I have them for home and auto. Currently they’re helping me with a hit and run case and when it came time to renew my home insurance they took the time to walk me through renewal information to make sure I was properly covered. My absolute favorite part about them is they don’t discriminate against dog breeds like so many others do. It means my pit bull is covered just like any other dog incident. Besides the great price, this was absolutely a deciding factor in signing up with them. So glad I did!"
We responded:
"Kali, thank you for sharing your experience! We’re so glad to hear our team could walk you through your coverage and be there for you during your claim. Knowing your home, auto, and even your pup are protected is exactly why we do what we do. We truly appreciate your trust in us for all your insurance needs! -Mark Le Clair - State Farm Agent, Nashville, TN"
Profile photo of Lisa Stewart

Lisa Stewart

August 14, 2025

5  out of  5
rating by Lisa Stewart
"I just spent 30 minutes reviewing my policies with Kristen. She not only helped me save money. She went through everything so I could understand how things worked. I am thankful for State Farm taking great care of my home and auto needs. I have been a long term customer and this reviewed helped me see that I am in great hands! So helpful!"
We responded:
"Lisa, we’re so glad Kristen could take the time to review your policies and help you save while making sure everything was clear. Your long-term trust means so much to us, and we’re happy to keep providing the care and coverage you deserve for your home and auto needs! -Mark Le Clair - State Farm Agent, Nashville, TN"
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Erma Laymon

August 13, 2025

5  out of  5
rating by Erma Laymon
"Was very helpful today in supporting my needs. We appreciate the support.."
We responded:
"Thank you, Erma! I'm glad our team could assist you today. Thanks for trusting us with your insurance needs. -Mark Le Clair - State Farm Agent, Nashville, TN"
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John Michael

July 31, 2025

5  out of  5
rating by John Michael
"Ms. Chan, Thank You Truly for Your Professional Kindness! Thank You for Helping Me with My Concerns and Resolving My Issues! Thanks Ms. Chan for Being Amazing!"
We responded:
"Thank you, John. I couldn't do it without them or customers like you. Truly appreciate the kind words and your continued trust!"
Profile photo of Alyssa Boadway

Alyssa Boadway

July 31, 2025

5  out of  5
rating by Alyssa Boadway
"ANNA is my all time favorite person to deal with. I love how friendly and chipper she is. Always willing to help with whatever I may need. 10/10 customer service ALWAYS."
We responded:
"Thank you, Alyssa! We love hearing how much you enjoy working with Anna—her positivity and dedication truly shine. We're lucky to have her, and we're so grateful for your trust in us! -Mark Le Clair - State Farm Agent, Nashville, TN"
Profile photo of John Michael

John Michael

July 31, 2025

5  out of  5
rating by John Michael
"Sir Mark Le Clair, Thank You for having the Insight in Hiring the Most Qualified and Most Talented Ladies Ever! Truly A Remarkable Team! Thanks Team for Always Being Family-Friendly Every Single Time! Thank You Young Lady for Your Services in Help ReSolving My Concerns! Amazing Service!"
We responded:
"Thank you, John! We’re so grateful for your kind words—it means a lot to know our team continues to deliver exceptional, family-friendly service. We’re proud to have such a dedicated group and truly appreciate your trust in us! -Mark Le Clair - State Farm Agent, Nashville, TN"
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Lucy Mays

July 16, 2025

5  out of  5
rating by Lucy Mays
"Chan was more than helpful in answering my questions and getting things aligned quickly!"
We responded:
"Thank you, Lucy! We're so glad Chan was able to help and make the process smooth for you. We appreciate your trust in us for your insurance needs. -Mark Le Clair - State Farm Agent, Nashville, TN"
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Juanita Pickens

July 9, 2025

5  out of  5
rating by Juanita Pickens
"Mark leclair state farm gets a 10 from me and my family for their outstanding service! We've had our auto with them for about 6 years. They've made great efforts to accomplish every auto need we've had. There has never been a time that Ive called and didn't get a real person on the line! I look at insurance coverage as putting my life in someone's hands and I would recommend this agency just for that! Thanks again for always being there! If you want GREAT not good customer service this is your agency!!❤️"
We responded:
"Thank you so much, Jaunita! We're honored to have earned your trust over the past six years. Your kind words about our service and the personal connection we strive to provide truly mean the world to us. We're grateful to be your choice for something as important as insurance. -Mark Le Clair - State Farm Agent, Nashville, TN"
Profile photo of Brian Smithson

Brian Smithson

July 2, 2025

5  out of  5
rating by Brian Smithson
"Truly Grateful for Alex Warren and Her Team – Outstanding Service and Exceptional Care I can’t say enough good things about my experience with Alex Warren at the State Farm office on Franklin Pike in Nashville. From the moment we started talking, Alex was incredibly kind, patient, and genuinely caring. She took the time to walk me through all of my options and made sure I fully understood everything, which made me feel truly heard, valued, and confident in my decision. Alex—and her wonderful colleague Sue—made me feel like more than just a customer. They treated me like family and made the entire process feel easy and stress-free. It was clear how intentional and thoughtful they were in helping me find the right auto policy. Their professionalism and care made me feel special and extremely satisfied with my choice. If you're looking for an insurance agent who truly cares and a team that goes above and beyond, I highly recommend visiting this State Farm office—just a ½ mile north of the Brentwood Old Hickory Blvd exit. I’m beyond satisfied with their service; they’ve earned my trust and gratitude, and I wouldn’t hesitate to recommend them to anyone."
We responded:
"Thank you so much for your kind words and thoughtful review, Brian! We at Mark Le Clair State Farm, especially Alex Warren and Sue, are truly grateful for your trust and recommendation. It means the world to us to know that our team could provide you with outstanding service and exceptional care. We’re committed to making every client feel valued and confident in their insurance decisions, and we’re delighted that your experience reflected that. Please don’t hesitate to reach out if you ever need anything—we’re here to help like family! -Mark Le Clair - State Farm Agent, Nashville, TN"
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leroy harris

June 25, 2025

5  out of  5
rating by leroy harris
"I would like to say thank you to mark, Alex and Jan, for all that they do, and for the help they provide. They all go out of there way to do what ever they can to get you what you need. Thank you for being great professionals."
We responded:
"Thank you, LeRoy! We’re so grateful for your kind words—our team truly goes above and beyond to help. Thank you for trusting us with your insurance. -Mark Le Clair - State Farm Agent, Nashville, TN"
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Kimberly Horton

June 11, 2025

5  out of  5
rating by Kimberly Horton
"Very, very nice and professional. I always appreciate the kindness. Thank you."
We responded:
"Thank you, Kimberly! We’re so glad you felt the kindness and professionalism we strive for. We appreciate your trust and support! -Mark Le Clair - State Farm Agent, Nashville, TN"
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j. gary smith

June 11, 2025

5  out of  5
rating by j. gary smith
"She is wonderful and takes care of me."
We responded:
"Thank you so much! We always strive to provide the best service possible, and it’s great to know that we’re meeting your expectations. Thanks for being a part of our State Farm family! -Mark Le Clair - State Farm Agent, Nashville, TN"
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JAY Lane

June 5, 2025

5  out of  5
rating by JAY Lane
"Mark Le Clair and Staff are the best. They have always responded very timely in answering any and all questions I've had. Mark is very insightful and knowledgeable in all areas of coverages. I highly recommend Mr. Le Clair to any and all. James W. (Jay) Lane"
We responded:
"Thank you so much for your kind words and recommendation, Jay! It’s always a pleasure working with you, and I’m glad we’ve been able to help with all your coverage needs. We truly appreciate your trust in us for your insurance needs. -Mark Le Clair - State Farm Agent, Nashville, TN"
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lepagritte fields

May 23, 2025

5  out of  5
rating by lepagritte fields
"Shannon was joy to speak with very knowledgeable,understanding and helpful.By the conversation I had with her it not hard to tell she enjoys helping others.Thanks again Shannon"
We responded:
"Thank you for the thoughtful message, Lepagritte! Shannon truly cares about helping others, and we're so glad that came through in your conversation. We'll be sure to share your kind words with her! -Mark Le Clair - State Farm Agent, Nashville, TN"